Terms of service
Here's the updated, simplified version:
Terms & Conditions Last updated: 17 March 2026
Welcome to Plain Material. By using our website, plainmaterial.com, or purchasing from us, you agree to these terms. Please read them before using the site.
1. Changes to These Terms We may update these terms at any time. Continued use of the site means you accept the latest version. We recommend checking this page periodically.
2. Using Our Site You agree to use the site lawfully and respectfully. You must not misuse the site, impersonate us or others, or use it to send spam or unsolicited communications.
3. Your Account If you create an account, please keep your details accurate and your password secure. You are responsible for any activity under your account. Let us know immediately if you suspect unauthorised access.
4. Orders & Payment All orders are subject to availability and acceptance. We reserve the right to cancel any order, in which case you will receive a full refund. Please ensure your payment and contact details are kept up to date.
5. Pricing Prices may change without notice. If a pricing error occurs on an order you have placed, we will contact you and you will have the option to proceed at the correct price or cancel for a full refund.
6. Shipping & Delivery We will do our best to meet estimated delivery times, but cannot be held responsible for delays outside our control. Risk passes to you once your order has been handed to the carrier.
7. Returns & Refunds Please refer to our Returns Policy for full details.
8. Intellectual Property All content on this site — including text, images, logos, and design — belongs to Plain Material and is protected by copyright. Nothing may be reproduced or used without our prior written consent.
9. Limitation of Liability To the extent permitted by law, Plain Material is not liable for any indirect or consequential losses arising from your use of the site, including loss of data, interruptions, or third-party conduct.
10. Governing Law These terms are governed by the laws of England and Wales.
11. Disputes Any disputes will be resolved through binding arbitration under the rules of the London Court of International Arbitration (LCIA), on an individual basis.
12. Contact For any questions, reach us at contact@plainmaterial.com.